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Crafted Just For You

At CJ Infinite, we believe in the beauty of customization. That's why all our products are made to order, ensuring that each item is crafted with care and precision just for you. By creating our items on demand, we can focus on quality and attention to detail, delivering products that truly reflect your individual style and preferences. Our dedicated artisans work with the materials we have in stock to bring your vision to life, making every purchase a unique experience.​

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Sustainable & Thoughtful Choices

Choosing made-to-order items not only means you receive a one-of-a-kind product but also supports our commitment to sustainability. By producing items based on current stock, we minimize waste and ensure that resources are used thoughtfully. This approach allows us to provide you with fresh, high-quality designs while respecting the environment. When you shop with us, you can feel good knowing that your purchase contributes to a more sustainable future, one custom creation at a time.

Our Policies & Terms

Privacy Policy

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Effective Date: October 10 2024

 

At CJ Infinite Jewelry & Crafts, we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you shop with us.

 

When you place an order, we collect your name, email address, shipping address, and payment information.
 

We may collect information about how you access and use our website, including your IP address, browser type, and pages visited.

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We Use Your Information:

- To process and fulfill your orders.
- To communicate with you about your order and respond to inquiries.
- To improve our website and services based on user feedback.
- To send promotional materials, if you opt in to receive them.

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We do not sell or share your personal information with third parties, except:

- To trusted service providers who assist in processing orders, shipping, and payment.
- When required by law or to protect our rights. We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure however, no method of transmission over the internet is 100% secure.

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You have the right to:
- Request access to the personal information we hold about you.
- Request corrections to any inaccuracies in your data.
- Opt out of receiving promotional communications at any time.

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Our website may use cookies to enhance user experience. You can choose to accept or decline cookies through your browser settings.

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We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

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Contact us at cjinfinitejewelryandcrafts@outlook.com if you have any questions or concerns about this privacy policy.


Return Policy

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Effective Date: October 10 2024

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Thank you for shopping with us! We want you to love your purchase, but if you’re not completely satisfied, we’re here to help.

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You have 15 days from the date of delivery to initiate a return.

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Eligibility for Returns:
- Items must be unused, in their original condition, and in the original packaging.
- Custom or personalized items cannot be returned unless they arrive damaged or defective.

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How to Return:
1. Contact us at cjinfinitejewelryandcrafts@outlook.com within 15 days of receiving your item to request a return.
2. Prepare your package and include your order number with a note explaining the reason for the return. Please package the item securely to prevent damage during transit.
3. Ship the Item (You are responsible for return shipping costs unless the item is defective or incorrect.)

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Refund Process:
- Once we receive your returned item, we will inspect it and process your refund within 5-7 business days.
- Refunds will be issued to the original payment method.

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Exchanges:
If you would like to exchange an item for a different size or color, please contact us directly, and we will assist you with the process.

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For any questions or concerns about your order, please reach out to us at cjinfinitejewelryandcrafts@outlook.com.


Shipping Policy

 

Effective Date: October 10 2024

 

At CJ Infinite Jewelry & Crafts, we strive to ensure that your orders are delivered safely and promptly. Below are the details of our shipping and delivery policy.

 

1. Processing Time

  • All orders are processed within [5-10 business days]. You will receive a confirmation email once your order has been shipped.

 

2. Shipping Methods

  • We offer various shipping options, including:

    • Standard Shipping (5-10 business days)

    • International Shipping (please contact us for rates and delivery times)

 

3. Shipping Costs

  • Shipping costs are calculated at checkout based on your location, chosen shipping method, and the weight of your order.

 

4. Delivery Times

  • Delivery times may vary depending on your location and the shipping method selected. Please note that these are estimates and may be affected by factors such as weather, holidays, and carrier delays.

 

5. Tracking Your Order

  • Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor your package’s progress.

 

6. International Orders

  • Customers outside of Canada are responsible for any customs duties, taxes, or import fees that may apply. These fees are not included in your order total.

 

7. Lost or Damaged Packages

  • If your package is lost or damaged during transit, please contact us immediately at cjinfinitejewelryandcrafts@outlook.com. We will work with you and the shipping carrier to resolve the issue.

 

8. Delivery Issues

  • If you experience any issues with delivery, such as incorrect addresses or delays, please reach out to us, and we will do our best to assist you.

 

9. Change of Address

  • If you need to change the shipping address after placing your order, please contact us as soon as possible. We cannot change the address once the order has been shipped.


Disclaimer Policy


Effective date: November 1, 2024
 

Welcome to CJ Infinite Jewelry & Crafts! This disclaimer policy is designed to clarify important information about the products and services we provide. By using our website and purchasing our products, you agree to the terms outlined below.

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1. Product Representation

  • We strive to accurately depict our jewelry and crafts through photos and descriptions. However, due to variations in screen displays and the handcrafted nature of our products, slight differences in color, size, and design may occur.

  • All measurements provided are approximate and should be used for general reference only.

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2. Allergy Disclaimer

  • Our products may contain metals, beads, and other materials that could cause allergic reactions in some individuals. CJ Infinite Jewelry & Crafts is not responsible for any allergic reactions resulting from the materials in our products. We encourage customers with known sensitivities to inquire about specific materials before purchase.

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3. Use and Care of Products

  • Jewelry and craft items from CJ Infinite Jewelry & Crafts are designed with care, but they may be delicate. We recommend handling all items gently and following care instructions to prolong the life of each product.

  • CJ Infinite Jewelry & Crafts is not liable for any damage caused by misuse, improper handling, or failure to follow care instructions.

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4. No Medical Claims

  • CJ Infinite Jewelry & Crafts does not make any health or wellness claims regarding the use of our jewelry or accessories, including those made from crystals or gemstones. Any perceived benefits are subjective and not scientifically validated.

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5. Limitation of Liability

  • CJ Infinite Jewelry & Crafts will not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products. This includes any claims related to injury, loss, or property damage.

  • In no event shall CJ Infinite Jewelry & Crafts' liability exceed the purchase price of the product.

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6. Intellectual Property

  • All content on our website, including images, designs, and descriptions, is the intellectual property of CJ Infinite Jewelry & Crafts. Unauthorized use, reproduction, or distribution of our content is prohibited.

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7. Policy Updates

  • CJ Infinite Jewelry & Crafts reserves the right to update or modify this disclaimer policy at any time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of these changes.

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Contact Us if you have any questions regarding this disclaimer policy, please feel free to reach out to us at cjinfinitejewelryandcrafts@outlook.com.

 


Terms of Service

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Effective Date: October 10, 2024

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Welcome to CJ Infinite Jewelry & Crafts! By accessing our website and purchasing our products, you agree to comply with these Terms of Service. Please review these terms carefully. If you do not agree, kindly refrain from using our site.

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1. Acceptance of Terms

By using this website, you accept and agree to follow these Terms of Service. If you disagree with any part of these terms, please discontinue use of our site.

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2. Products and Pricing

  • Our products are handcrafted, meaning each item may have slight variations in appearance.

  • All prices are subject to change without prior notice. We make every effort to ensure that product descriptions and pricing are accurate, but errors may occasionally occur.

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3. Orders

  • By placing an order, you confirm that you are of legal purchasing age and have the authorization to use the payment method provided.

  • We reserve the right to refuse or cancel orders at our discretion, including those affected by product availability or pricing errors.

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4. Payment

  • We accept debit and credit card payments.

  • Payment must be completed in full before orders are processed and shipped.

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5. Shipping and Delivery

  • Orders are shipped to the address provided at checkout; please ensure accuracy.

  • We strive to ship orders within 5-10 business days; however, delays may occasionally occur.

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6. Returns and Refunds

  • For details on returns and refunds, please refer to our Return Policy.

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7. Intellectual Property

  • All content on our website, including images, designs, and text, is the property of CJ Infinite Jewelry & Crafts and protected by copyright and other intellectual property laws. Unauthorized use or reproduction is prohibited.

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8. Limitation of Liability

  • CJ Infinite Jewelry & Crafts is not responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website.

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9. Governing Law

  • These Terms of Service are governed by the laws of Alberta, Canada. Any disputes will be resolved in Alberta courts.

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10. Changes to Terms

  • We may update these Terms of Service from time to time. Changes are effective immediately upon posting on our website.

 

Guarantees

We are committed to ensuring your satisfaction with the quality of our products. Please review our guarantee terms below.

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1. Quality Guarantee

  • Our jewelry and crafts are handmade with care. If a product is defective or does not match its description, contact us within 15 days of delivery to arrange a replacement or refund.

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2. Satisfaction Guarantee

  • If you are not fully satisfied with your purchase, you may return it within 15 days of receipt in its original condition for a full refund (excluding shipping costs).

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3. Custom Orders

  • For custom or personalized items, we guarantee they will match the agreed-upon specifications. If there is an error on our part, we will correct it at no additional charge.

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4. Claims Process

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5. Limitations

  • This guarantee does not cover normal wear and tear, accidental damage, or misuse of the product.

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For any questions or concerns regarding these Terms of Service, please contact us at cjinfinitejewelryandcrafts@outlook.com.

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Thank you for choosing CJ Infinite Jewelry & Crafts!

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